Privacy Policy

Introduction

OxiLuma respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard information when you visit our informational website.

Information We Collect

Information You Provide

When you use our contact form or communicate with us, you may provide:

• Name and email address
• Message content and subject
• Any other information you choose to include in your communication

Automatically Collected Information

When you visit our website, we may automatically collect:

• Browser type and version
• Device information
• IP address and location data
• Pages visited and time spent on site
• Referring website addresses

How We Use Your Information

We use collected information for the following purposes:

• Responding to your inquiries and communications
• Improving our website functionality and user experience
• Analyzing website traffic and usage patterns
• Maintaining website security
• Complying with legal obligations

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your browsing experience. Cookies are small text files stored on your device that help us remember your preferences and understand how you use our website.

You can control cookie preferences through our cookie consent banner and your browser settings. Please see our Cookie Policy for detailed information.

Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share information only in the following circumstances:

• With service providers who assist in operating our website
• When required by law or legal process
• To protect our rights, property, or safety
• With your explicit consent

Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

Data Retention

We retain personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law.

Your Rights

Depending on your location, you may have the following rights regarding your personal information:

• Access to your personal information
• Correction of inaccurate information
• Deletion of your information
• Objection to processing
• Data portability
• Withdrawal of consent

To exercise these rights, please contact us using the information provided below.

Third-Party Links

Our website may contain links to external sites not operated by us. We are not responsible for the privacy practices of these third-party websites. We encourage you to review their privacy policies.

Children's Privacy

Our website is not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a child, please contact us immediately.

International Users

Our website is operated from Indonesia. If you access our website from outside Indonesia, your information may be transferred to, stored, and processed in Indonesia in accordance with local data protection laws.

Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. We will notify you of significant changes by posting the updated policy on this page with a new effective date.

Contact Us

If you have questions or concerns about this Privacy Policy or our data practices, please contact us:

OxiLuma
Jl. Dr. Ide Anak Agung Gde Agung No. 8
Jakarta 12950, Indonesia
Phone: +62 21 704 582 319
Email: [email protected]